Terms & Conditions

Last Updated: May 5, 2026

Welcome to evmphysio.com (the “Website”). These Terms & Conditions outline the rules and regulations for the use of EVM PHYSIOTHERAPY LTD’s Website and the purchase of our products.

By accessing this Website and/or purchasing our products, we assume you accept these Terms & Conditions in full. Do not continue to use evmphysio.com if you do not agree to all the terms and conditions stated on this page.

1. Information About Us

This Website is operated by EVM PHYSIOTHERAPY LTD, trading as EVMPhysio.

  • Company Number: 16556857
  • Registered Address: Station View House, 41 Brunswick Road, Shoreham-By-Sea, West Sussex, England, BN43 5WA
  • Email: support@evmphysio.com
  • Phone: +44 7469 243320

2. Health & Medical Disclaimer (Important)

We retail sports recovery and mobility equipment, including but not limited to massage guns and foam rollers.

  • Not Medical Devices: The products sold on this Website are intended for general fitness, sports recovery, and wellness purposes only. They are not classified as medical devices.
  • No Medical Advice: Nothing stated or posted on this Website or available through any services is intended to be, and must not be taken to be, the practice of medical or professional healthcare advice.
  • Assumption of Risk: You agree that the use of our recovery equipment is at your own risk. If you have any pre-existing injuries, medical conditions, or are pregnant, please consult a physician or qualified healthcare provider before using our products.

3. Products & Availability

We make every effort to display the colors, specifications, and dimensions of our products accurately. However, we cannot guarantee that your computer monitor’s display will be completely accurate. All products are subject to availability, and we reserve the right to limit the quantities of any products we offer or discontinue products at any time without notice.

4. Pricing and Payment

  • Pricing: All prices on our Website are displayed in GBP (£) and are subject to change without notice.
  • Secure Payment: We use Stripe as our secure third-party payment gateway. We accept major credit and debit cards. By submitting your payment information, you authorize us (and our payment processor) to charge your designated payment method for the total amount of your order.
  • Fraud Prevention: We reserve the right to refuse or cancel any order if we suspect fraudulent activity.

5. Shipping & Delivery

We aim to dispatch all orders promptly. Delivery times and costs will be calculated at checkout based on your location. The risk of loss and title for items purchased pass to you upon our delivery of the items to the shipping carrier. For more detailed information, please review our full Shipping Policy.

6. Returns, Cancellations, and Refunds

Under the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days without giving any reason.

  • To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
  • For hygiene reasons, certain used items may not be eligible for a return unless faulty.
  • Please review our full Refund & Returns Policy for detailed instructions on how to initiate a return.

7. Limitation of Liability

To the maximum extent permitted by applicable law, EVM PHYSIOTHERAPY LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Website; or (ii) any conduct or content of any third party on the Website; or (iii) any physical injury arising from the improper use of our products.

8. Intellectual Property

Unless otherwise stated, EVM PHYSIOTHERAPY LTD and/or its licensors own the intellectual property rights for all material on evmphysio.com. All intellectual property rights are reserved. You may access this from evmphysio.com for your own personal use subjected to restrictions set in these terms and conditions.

9. Governing Law & Jurisdiction

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

  • Email: support@evmphysio.com
  • Phone: +44 7469 243320
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